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Training Discipline

Sales, Marketing & Customer Experience Training Courses

Training that turns customer-facing teams into growth engines through sharper selling, marketing and service.

5 specialisations

6 courses

17 locations

6 certificated

Specialisations

Pick a specialisation to see its courses.

Crisis, Reputation & Corporate Communication Training Courses

Combine crisis and reputation management with public relations and corporate communication for when brand protection matters most.

Customer Experience & Service Excellence Training Courses

Turn customer service into a genuine competitive edge through practical customer experience and service excellence training.

Marketing, Brand & Digital Training Courses

Combine brand strategy and positioning with digital marketing, SEO and social media skills to grow reach and market share.

Negotiation & Influencing Training Courses

Sharpen the negotiation, persuasion and stakeholder influencing skills that win agreement and protect value in every deal.

Strategic Sales & Account Management Training Courses

Build the strategic selling and key account management skills that turn customer relationships into sustained revenue growth.

6courses

Training Venues

Where Sales, Marketing & Customer Experience Training Courses courses run.

We deliver these programmes in-person across 17 cities and live online. Pick a venue to see what’s scheduled.

Nairobi

Online

Mombasa

Naivasha

Kigali

Kampala

Zanzibar

Dar es Salaam

Kisumu

Dubai

Johannesburg

Cape Town

Accra

Abuja

Lagos

Nakuru

Pretoria

View all training venues

Other Disciplines

Explore the rest of our curriculum.

Finance, Investment & Banking Training Courses

AI, Data & Emerging Technologies Training Courses

Leadership, Strategy & Governance

People, HR & Talent Management Training Courses

Operations, Quality & Auditing Training Courses

Project, Procurement & Contract Training Courses

Want this delivered to your team?

We design bespoke in-house programmes in Sales, Marketing & Customer Experience Training Courses for organisations across Africa.

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